HELP HELP!!!i have a lg envy,1 prior owner,verizon says i cant hook up in my name unless phone is clear...HEL?

I HAVE AN LG ENVY WITH ONE PRIOR OWNER ...I WANT TO HOOK UP THE PHONE IN MY NAME BUT VERIZON IS SAYING I CANT ...IS THERE A WAY TO CLEAR THE PHONE SO I CAN USE IT FREE AND CLEAR?HELP HELP!!!i have a lg envy,1 prior owner,verizon says i cant hook up in my name unless phone is clear...HEL?
Either you get the first owner to pay the outstanding bill or you pay it. A CDMA phone with an outstanding balance will not be activated.

Do puppies lose their